Last updated: August 2026
When you contact us or submit a support request, we collect the information you provide directly: your name, contact details, and a description of your issue.
We use this information solely to respond to your request and provide support. We do not sell your information to third parties.
When you choose to connect via RustDesk, AnyDesk, TeamViewer, or Zoho Assist, that session is between you and our technician, governed by that tool's own privacy practices.
Our AI assistant is powered by a third-party AI provider to generate responses to general IT questions. We do not send your personal contact details to the AI assistant unless you type them into the chat yourself.
Questions can be sent to coreitsupportonline@gmail.com or +977 981 542 8779.